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0099 From: Thomas Pfeiffer <thomas.pfeiffer@kde.org>
0100 To: informing about and discussing non-technical community topics
0101  <kde-community@kde.org>
0102 Subject: Re: Telemetry Policy
0103 Date: Thu, 17 Aug 2017 01:46:48 +0200
0104 Message-ID: <5231282.Ch11jfsTMl@lenovo>
0105 Organization: KDE
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0128 
0129 On Mittwoch, 16. August 2017 09:33:02 CEST Valorie Zimmerman wrote:
0130 > Hi all, Mozilla has done a lot of work on telemetry, and we might be
0131 > able to use some of their findings. On this page:
0132 > https://wiki.mozilla.org/Firefox/Data_Collection they break down the
0133 > data they might possibly collect into four buckets - technical (such
0134 > as crashes), user interaction, web activity, and sensitive (personal
0135 > data).
0136 > 
0137 > This bit might be relevant to our discussion: "Categories 1 & 2
0138 > (Technical & Interaction data)
0139 > Pre-Release & Release: Data may default on, provided the data is
0140 > exclusively in these categories (it cannot be in any other category).
0141 > In Release, an opt-out must be available for most types of Technical
0142 > and Interaction data. "
0143 > 
0144 > I think the entire page might be enlightening to this discussion. I
0145 > believe our analysis of needs should be more fine-grained, and that
0146 > some parts of what we need can be "default on" especially for
0147 > pre-release testing. For releases, we can provide an opt-out.
0148 
0149 Hi Valorie,
0150 Even if opt-out for some data is legally and even morally fine, it does not 
0151 align with the values we communicate to our users:
0152 Unlike Mozilla's Mission, our Vision mentions privacy explicitly, and we're 
0153 striving to make privacy our USP.
0154 
0155 Therefore I agree with others who replied in this thread: We should respect 
0156 privacy unnecessarily much rather than too little.
0157 
0158 In the end, of course, it's a matter of how we present this opt-in. If it's an 
0159 option buried in some settings dialog, we might as well not do it at all.
0160 
0161 If we, however - like Firefox does -, pfominently present that choice to users 
0162 the first time they run one of our applications or desktop environment and try 
0163 to make clear why that data collection is important for us, I don't see why we 
0164 could not convince a relevant number of users to opt in.
0165 Sure, we'll get less data than with an opt-out scheme, but let's try it out 
0166 first before we go for the option that carries a significant PR risk.
0167 
0168 > Other more sensitive data will need to be opt-in. I think it's a
0169 > mistake to treat all the data we might want all in the same way.
0170 
0171 Content (web activity for Mozilla) and personal information should not be opt-
0172 anything but not collected at all.
0173 
0174 Cheers,
0175 Thomas